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Returns

At Reuben Avenue we want returning or exchanging a purchase to be as straightforward and simple for you as possible. 

You have 28 days from the date you received your order to request an exchange or return of your purchase.    

Simply follow these steps to request a return or exchange:

  • Email our customer care team at hello@reubenavenue.com, stating the nature of your request
  • As long as garments are in the same condition as when you received them, we're happy to accept them back.

Please make sure that your items are returned new, unworn, and with all Reuben Avenue tags.    

All items must be returned in a carton which protects the contents. If possible we recommend you use the same carton with which we delivered your purchase... Not only is it easier for you, it also helps to protect the environment.

As soon as we receive your package, your return or exchange will be processed. To help us speed along the process we ask that you include the original packaging slip.  In case of gifts, please ensure the name of the purchaser is quoted in all correspondences.

We cannot accept returns and exchanges on sale items. 

Please contact us at hello@reubenavenue.com should you have any other questions.

 

Thank you,

Reuben Avenue

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Size Guide

Please refer to the sizing below to match your size with Reuben Avenue’ sizing chart.

SIZE

 

XS

S

M

L

UK

 

6-8

8-10

10-12

12-14

US

 

2-4

4-6

6-8

8-10

IT

 

38-40

40-42

42-44

44-46

FR

 

34-36

36-38

38-40

40-42

DAN/GER

 

32-34

34-36

36-38

38-40

RUSSIA

 

40-42

42-44

44-46

46-48

AUS

 

6-8

8-10

10-12

12-14

JPN

 

5-7

7-9

9-11

11-13

KOREA

 

44-55

55-66

66-77

77-88